We discuss airline JetBlue’s recent customer service mishap + the resulting outcry on social media. What could they have done to handle this better + NOT receive “mean tweets” from frustrated customers?
GUEST ENTREPRENEUR Ryan Memmelaar discusses what it’s like to SELL a Company to EBAY, how he balances WORK with FAMILY time, + launching NEW business Full Speed Fitness! [www.fullspeedfitness.com]
Plus we get into Vertical vs. Horizontal leadership systems + when each is most effective.